Arranging a Test

At Quadro, we pride ourselves on exceeding the expectations of its customers, and welcomes even the most challenging applications.

To arrange for testing of your product(s), please contact your local Quadro Representative or, if you’re unsure who your local Representative is, complete the contact form with the required details.

To ensure that we have adequate and accurate information available to us, please include:

• The infeed product(s)
• The desired end-result
• A description of your existing processes
• Any problems or process difficulties you currently experience
• MSDS of the products

Quadro policy dictates that all information be maintained on a confidential basis; if required, we will be pleased to negotiate and sign a mutual Confidentiality Agreement prior to initiating any testing and/or discussions.

Test Reports

Once testing is complete, you will receive a report with details of each test conducted, as well as the results, and equipment recommendations.

Test Materials

If you wish to send us a small sample of your product, we may be able to make some initial equipment recommendations by using our comprehensive testing database.

Before we accept delivery of any product we require that an MSDS form be sent to us for evaluation so that we can make suitable arrangements for the receipt and handling of your product. Whenever a test requires the mixing together of two (2) or more products, an MSDS is also required for the finished product, in addition to an EIN (Federal Tax ID number) for all USA customers and/or P.O. Number or Freight Account Number for return shipping processing. At the end of the test, all materials will be returned to you, unless stated otherwise by you (disposal fees may apply).

Please advise and / or discuss any special storage or handling requirements (i.e. refrigeration) for your material prior to shipment so we can be certain your product will be treated accordingly.

Material Quantities Required

The following information outlines the minimum quantities of test material required. If in doubt, please contact us for assistance.

Small scale proof of concept evaluations are typically done with batch sizes ranging between 2 - 10 US gal (7 - 38 liters). The requirements below are considered guidelines only, and process dependent. If scaling up to larger equipment is necessary, please allow sufficient material for the small scale evaluation, plus adequate material for two or three full-scale tests.

Production Tests

In some cases, Quadro can perform extensive tests on production quantities of material, depending on volume and set-up requirements. There will be a charge for set-up and testing time on a per diem rate. Equipment Sanitization: We test a very wide variety of products, and although our equipment is cleaned between tests it cannot be considered sanitized. Therefore, test material is not suitable for consumption or sale after testing is complete.

Health & Safety

Quadro has a Joint Health & Safety Program. Basic safety equipment required for testing is as follows: safety glasses, safety shoes and clothing suitable to be worn for movement around moving equipment/parts. If you have/require specific safety equipment for testing, please bring it with you on the scheduled test date.

Hazard and Safe Handling Information & Labeling

In accordance with Canadian Federal & Provincial legislation/regulations, it is the material supplier’s responsibility, in compliance with Workplace Hazardous Materials Information System (WHMIS), to ensure all controlled products are labeled, and that Material Safety Data Sheets (MSDS) are supplied.

Quadro reserves the right to refuse, at our discretion, any such hazardous products. We are not equipped to handle substances that are explosive, carcinogenic or otherwise biologically active that may risk the short or long-term health and safety of our employees.

Every container must be labeled. The labels provide information that workers need in order to safely handle a controlled product.

They must include:

• Product Identifier
• Supplier Information
• Statement That MSDS Is Available
• Appropriate Hazard Symbol
• Risk Phrases
• Precautionary Measures
• First Aid Measures

Material Safety Data Sheets

The Material Safety Data Sheet (MSDS) is a document containing all hazard and safe handling information for a controlled product. It provides more safety information than is possible to put on a label.

The format may vary depending on the supplier; however, the following information, in English, must be available:

• Product Information
• Toxicological Properties
• Hazardous Ingredients
• Preventive Measures
• Physical Data
• First Aid Measures
• Fire and Explosion Hazards
• Preparation Information

And Finally…

Quadro takes pride in its ability to produce accurate and predictable test results. We are confident in our ability to do so; however, we recognize that as all test data is obtained under controlled conditions, process warranties are neither expressed nor implied, and in-process results may vary and can only be confirmed by plant trials.

Thank you in advance for your interest in the Quadro Liquids R&D Test Center. Our Team stands ready to assist you with your processing improvements and new equipment justification.